About us


Bear I.T supplies IT assistance to a wide range of business Clients, both medium and small.

Exceptional technical expertise, specifically in implementation and networking and a flexible range of support options has enabled us to develop close relationships with all of our clients. Equally importantly, we have nurtured strategic alliances with key suppliers to enable us to reliably deliver our client's requirements.

Such relationships and the continual technical development of our staff are the cornerstone of our business, enabling us to provide ever better solutions and service.

Three areas of operation

three modes of delivery

Bear IT’s levels of support have been designed to accommodate different types and size of business, as well as varying degrees of I.T dependency.

Bear IT appreciate that while some businesses wish to minimise their systems down time, others are simply looking for the most cost effective solution.

Our first level of support is aimed at businesses who are dependant on their IT systems, but have an infrastructure that is small enough to warrant support and servicing to be carried out as and when is necessary.

Level 2 support provides a more comprehensive level of cover. IT equipment will be covered from both a hardware and software point of view for a monthly or annual charge, which covers call outs, parts and labour charges. Specialist work such as servers and laptop support is supplied at a reduced hourly rate.

Level 3 provides contingencies for companies that have a high level of I.T dependency. Essentially the cover is the same as level 2, except, loan equipment is made available as necessary and we offer a data recovery service for systems and hard disks that have failed.



Flexibility - a key characteristic

We do not presume to impose upon your business. We will create tailored solutions to suit you and your business requirements. This can range from the provision of basic distress support through the management and implementation of specific installation projects to a total IT outsourcing arrangement.

Improving our services to Clients

By virtue of considerable and ongoing investment in our staff and internal systems we ensure that we continue to provide excellent customer service and satisfaction.

Software auditing

Licensing and virus protection are major issues for most businesses. Most directors are unaware that they are directly accountable for license infringement and can be held personally liable.

Bear I.T offers a full desktop/server auditing and documentation service for software licensing.

Network performance auditing

The cost of Wide Area and infrastructure connections are costly in both thin client and traditional client-server models. Identifying areas where network performance and bandwidth utilization can be enhanced is becoming increasingly important.

Bear I.T offers both network performance analysis and application bandwidth analysis on local and wide-area networks. Post audit reporting includes detailed schematics of the network audited together with findings and recommendations for improvement if necessary.


Anti-virus auditing services

Internet and e-mail traffic are not the only sources used to transport viruses. Other dangers arise from freeware and home users bringing floppy disks to work, every business needs to deploy a suitable and manageable anti-virus policy. Bear I.T can audit, disinfect, install and train users on anti-virus policy.

Hardware auditing services

Asset tagging and server configuration documentation is a time consuming task, which often remains incomplete. In the event of a disaster, customer's data may not be recoverable without prior knowledge of the original server configuration.

Bear I.T offers a full audit and documentation service that will act as a reference for upgrades, asset registrations and DR documentation.

Backup recovery auditing services

In the event of data loss or total system loss, a client's only source of information maybe their full system or data backups. DAT and DL technology has long been suspect to minor fluctuations in design.

Bear I.T offers to recover a client’s backup to verify its authenticity onto one of its support servers. When used in conjunction with the Hardware Auditing Service this provides a documented disaster recovery program.